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Sharing the 8th anniversary of growth, serving thousands of families with sincerity
(Pilot for the Year of Commitment Quality Service in Guangdong Region in 2008)
Dear partners:
Hello!
2008 is a year of opportunities and challenges for China. The turbulent gunpowder of raw materials has just left us, but we have experienced the baptism of the financial subprime mortgage crisis in the international market and the appreciation of the renminbi. International trade and domestic markets are facing countless Difficulties and trials, our development is even more difficult, and the road ahead is full of ups and downs and unknowns. In such a harsh environment, only by constantly improving ourselves, consolidating core values, strengthening brand management, and improving service awareness, can we stand on the market stage and not be eliminated. In China, the induction sanitary ware industry has experienced decades of development and has not yet been accepted by the masses of users. Our tomorrow is facing a dual sky of ice and fire, and no one knows whether it is bright or not. It is obvious to all that the era of impacting the market by price advantages has passed. Self-owned brand companies have transformed one after another. A large number of typical Chinese manufacturing in a certain industry in China suffered a cold winter under the influence of subprime loans, and those companies with added value were relatively less affected. It is because they keep changing their business strategies in accordance with the law of market development that they have today's solid foundation.
On this occasion, Fuxin Company is willing to work with all friends to provide high-quality and low-cost solenoid valves, to promote the development of China's induction sanitary ware industry, and to join hands with all friends to achieve a better tomorrow. Specially launched the "8th Anniversary of Shared Growth, Serve Ten Thousands of Families Sincerely" campaign in Guangdong, and promised high-quality services as follows:
Quality service 1: The sun never sets principle. All customers call about product inquiries, quality complaints, technical assistance, after-sales service and other issues. Reply and feedback on the same day’s problems, that is, complete before sunset, is our service standard.
Quality service 2: 8-hour supply principle for common products and regular supply to customers, we stock up on the basis of monthly demand as a unit, reserve one month in advance, reserve 200% of monthly consumption, and always maintain a 100% circulation rate to ensure customers The product can be received in time. With the help of the mature logistics network in Guangdong, a complete supply system has been established to provide fast and convenient delivery services.
High-quality service 3: 3×8 hours delivery principle. The company is responsible for the production and delivery of very useful products. Under the condition of continuous in-depth understanding of customers, a good information communication environment has been established and promised to supply 3 months or more Products, 100% products will be shipped within 3 working days. And continue to narrow the scope of unusual products, and strive to be included in the ranks of commonly used products to ensure the quality of services.
Quality service 4: Two-year renewal and lifetime maintenance principle. All customers in Guangdong area can enjoy the unconditional renewal of product failure within 2 years and enjoy free maintenance service for life. The customer shall be responsible for the round-trip transportation costs for those less than 100, and our company shall bear the transportation costs for one trip for more than 100. All procedures are established and complete files. We accept your after-sales service within 1 working day and complete your service within 3 working days.
Quality service five: 7 days unconditional return, 15 days replacement principle, so we supply products in Guangdong area, enjoy the 7 days unconditional return, 15 days unconditional replacement principle, non-product quality factors, non-Fuxin company caused errors, by the customer At your own expense, you will bear the transportation costs for the return and exchange. If our company makes mistakes in product supply, we will be fully responsible for the transportation costs of the return and exchange. All return and exchange issues will be accepted within 1 working day and completed within 7 working days.
General Manager of Fuxin Company:
Yours sincerely, Zhang Chengming
Contact Person in Guangdong: Mr. Wang
Customer Service Hotline: 0750-2027960 (8:00-17:00)
24 hours order fax reception: 0750-2166277
24-hour product consultation hotline: 13822377795
Thank you for your interest in our corporate culture. Please continue to understand our products: induction sanitary ware, washing machines, solar energy, water heaters, washing equipment, food, garden irrigation, IC card water meters, and solenoid valves for engineering water control systems, solenoid valves, pulse solenoid valves , Bistable pulse solenoid valve, flow valve, small punch solenoid valve, large punch solenoid valve, faucet solenoid valve, induction sanitary ware solenoid valve, integrated faucet solenoid valve, adjustable temperature solenoid valve, solar solenoid valve, washing machine solenoid valve, Garden irrigation solenoid valve.
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